Job Description
Join our dynamic team at Tech Retail Solutions, where innovation meets exceptional customer service! We're seeking a results-driven Senior Sales Associate to elevate our customer experience in the heart of San Jose's thriving tech corridor. As a key member of our retail team, you'll drive sales growth while building lasting relationships with tech-savvy customers. Enjoy competitive compensation, comprehensive benefits, and a culture that rewards ambition and creativity. If you're passionate about technology and thrive in fast-paced environments, this is your opportunity to shine!
Responsibilities
- Exceed sales targets by 15%+ through consultative selling techniques and product expertise
- Deliver personalized product demonstrations for cutting-edge tech devices
- Manage complex customer accounts and post-sale support processes
- Train junior associates on sales methodologies and product knowledge
- Execute strategic merchandising to optimize product visibility and conversion
- Analyze sales data to identify upsell opportunities and inventory needs
- Collaborate with marketing team on in-store promotional campaigns
Qualifications
- 3+ years in B2B or high-end retail sales with proven track record
- Expert knowledge of consumer electronics and emerging tech trends
- Proficiency in CRM platforms (Salesforce preferred) and POS systems
- Exceptional communication skills with ability to articulate technical concepts
- Strong problem-solving abilities with customer-centric approach
- Ability to work flexible schedules including weekends and holidays
- Bachelor's degree in Business or related field preferred
- Spanish fluency highly valued for diverse client base