Job Description
Join our award-winning luxury retail team at Santana Row! We're seeking a dynamic Senior Retail Sales Associate to deliver exceptional shopping experiences to high-end clientele. Enjoy competitive pay, generous commission structure, and industry-leading benefits including health insurance, 401k matching, and employee discounts. Grow your career with a company that invests in talent development and celebrates retail excellence.
Responsibilities
- Drive sales through personalized client consultations and product knowledge
- Exceed daily and monthly sales targets while maintaining luxury service standards
- Process transactions accurately using POS systems and maintain cash handling protocols
- Visual merchandising and inventory management for premium product lines
- Train junior staff on sales techniques and brand heritage
- Build and maintain client relationships through follow-up communication
- Participate in seasonal promotions and exclusive brand events
Qualifications
- 3+ years luxury retail or high-end sales experience
- Proven track record exceeding sales quotas ($500K+ annually)
- Expert knowledge of premium fashion/accessories categories
- Exceptional communication and conflict resolution skills
- Ability to work flexible hours including weekends and holidays
- Proficiency in CRM systems and retail analytics platforms
- Valid California driver's license (required for off-site events)