Job Description
Join our dynamic retail team as a Night Shift Sales Associate at Urban Retail Group in Oakland! This role offers the perfect blend of customer engagement, operational excellence, and work-life balance with evening hours. You'll be the face of our brand during peak late-night shopping periods, delivering exceptional experiences while maintaining store operations. We're seeking motivated individuals who thrive in fast-paced environments and want to grow their retail career with a forward-thinking company.
Responsibilities
- Deliver outstanding customer service during evening hours, assisting with product inquiries and purchases
- Operate POS systems efficiently, process transactions, and manage cash handling procedures
- Execute merchandising tasks including restocking shelves, visual displays, and inventory management
- Maintain store cleanliness, safety standards, and security protocols during night operations
- Collaborate with cross-functional teams to ensure seamless store operations and inventory accuracy
- Actively identify sales opportunities and upsell products to meet/exceed targets
- Document daily operations and report maintenance or security concerns
Qualifications
- Minimum 1 year retail or customer service experience preferred
- Strong communication and interpersonal skills with a customer-first mindset
- Ability to work independently and make decisions during low-traffic periods
- Proficiency with POS systems and basic inventory management software
- Flexible availability to work evenings, weekends, and holidays consistently
- Valid California Driver's License (for occasional store errands)
- Ability to stand for extended periods and lift up to 25 lbs
- High school diploma or equivalent required