Job Description
We are seeking a driven and resilient Inside Sales Representative to join our elite night shift team in Austin, Texas. This is a Direct Hire opportunity with a stable organization that values high performance and professional growth. If you excel in a fast-paced environment and have a passion for connecting with customers, we want to hear from you.
As part of our night operations, you will play a critical role in driving revenue and maintaining our industry-leading reputation. You will be the voice of our brand, handling high-volume outbound calls and managing inbound inquiries with professionalism and energy.
Responsibilities
- Conduct high-volume outbound prospecting calls and emails to generate new leads and opportunities.
- Qualify incoming leads and accurately capture customer information within the CRM system.
- Build and maintain relationships with potential clients to drive sales pipeline growth.
- Collaborate closely with the outside sales team to schedule appointments and close deals.
- Meet and exceed daily, weekly, and monthly Key Performance Indicators (KPIs) and quotas.
- Provide exceptional customer service and resolve inquiries efficiently to ensure high satisfaction rates.
- Stay updated on product knowledge and industry trends to provide accurate information to prospects.
Qualifications
- Minimum of 1 year of experience in Inside Sales, B2B Sales, or Telemarketing.
- Proven track record of meeting or exceeding sales targets and quotas.
- Excellent verbal communication and active listening skills.
- Proficiency with CRM software (e.g., Salesforce, HubSpot, Zoho).
- Ability to work full-time on Night Shift schedules (e.g., 10:00 PM - 7:00 AM or 11:00 PM - 8:00 AM).
- Self-motivated with a strong work ethic and the ability to work independently.
- High school diploma or equivalent; Bachelor’s degree in Business or related field preferred.