Job Description
Join our award-winning team as a Sales Associate in New York City's premier retail destination. We're seeking dynamic individuals passionate about luxury fashion to deliver exceptional customer experiences and drive sales excellence. This direct hire opportunity offers competitive compensation, comprehensive benefits, and clear career advancement pathways.
As an ambassador of our brand, you'll curate memorable shopping journeys while operating in a fast-paced, high-end environment. We provide industry-leading training, employee discounts, and a supportive culture that celebrates achievement. If you thrive in luxury retail and want to elevate your career with a global leader, apply now to become part of New York's most prestigious retail team.
Responsibilities
- Deliver personalized customer service through product knowledge, style recommendations, and seamless transactions
- Consistently achieve/exceed individual sales targets while maintaining premium service standards
- Process returns/exchanges accurately and resolve customer inquiries with professionalism
- Collaborate with visual merchandising team to maintain impeccable store presentation
- Participate in inventory management, stock replenishment, and loss prevention protocols
- Build lasting client relationships through post-sale follow-up and loyalty program engagement
- Train on new product collections, seasonal promotions, and brand heritage
Qualifications
- Minimum 2 years luxury retail or high-end customer service experience
- Proven track record of meeting/exceeding sales goals in premium environments
- Exceptional communication skills with fluency in English; additional languages valued
- Ability to work flexible schedules including evenings, weekends, and holidays
- Strong aptitude for point-of-sale systems and inventory management software
- Impeccable personal presentation and understanding of luxury market trends
- High school diploma or equivalent; fashion/business degree preferred