Job Description
Join Southwest Retail Solutions as a Sales Associate and become the face of our premium shopping experience in Albuquerque's vibrant downtown. We're seeking energetic professionals who thrive in fast-paced environments and are passionate about delivering exceptional customer service. As a key member of our retail team, you'll drive sales growth while building lasting relationships with our diverse clientele. Enjoy competitive pay, comprehensive benefits, and opportunities for career advancement in a company that values innovation and community engagement.
Responsibilities
- Deliver outstanding customer service through product knowledge, active listening, and personalized recommendations
- Consistently meet and exceed sales targets using proven upselling and cross-selling techniques
- Operate POS systems efficiently while maintaining accurate transaction records
- Process returns, exchanges, and refunds according to company policies
- Assist in visual merchandising, inventory management, and store cleanliness
- Collaborate with team members to achieve departmental and store-wide goals
- Participate in product training sessions to stay current on new offerings
Qualifications
- High school diploma or equivalent; college coursework preferred
- 1+ years of retail or customer service experience
- Proven ability to achieve sales KPIs in a target-driven environment
- Strong communication and interpersonal skills
- Proficiency with point-of-sale systems and basic retail software
- Flexible availability including evenings, weekends, and holidays
- Valid driver's license with reliable transportation
- Ability to stand for extended periods and lift up to 25 lbs